These terms and conditions set out the basis on which you can visit our website, and order and buy goods through our online delivery service. This website is owned and operated by D. Jacobson & Sons Ltd. (“D. Jacobson & Sons”, “we”, “us”). Registered office: Bacup Road, Cloughfold, Rawtenstall, Lancashire BB4 7PA. Registered number: 1647853 in England and Wales. VAT number: 732370258. We aim to process all enquires and requests as quickly as possible, but we reserve the right to restrict, refuse or cancel orders, as well as refuse access to the website and terminate accounts at our discretion. We reserve the right to vary these terms and conditions at any time, but in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when placing your order. If you have any questions or comments about the Frank Wright website, or want to ask us anything about our terms and conditions, please email us at firstname.lastname@example.org.
Frank Wright has taken every care in the preparation of the content of this website, in particular we try to ensure that all the prices shown on the website are accurate. Where a product’s correct price is lower than that paid, we will refund the difference to you, and dispatch your order in the usual way. Where the correct price is higher you will have the option of proceeding with the order at the correct price, or cancelling the order. Where a reduced price is shown on sale, the item(s) have been on sale at the higher price for 28 days or more. Reduced products will show the ‘now price’ and ‘was price’ with banners reflecting the discount level by £ off or % off. The reductions shown are reductions from the original ('was price') charged on the website. Pricing and availability information is subject to change without notice. All prices are quoted in UK pounds sterling. All prices are inclusive of VAT but do not include delivery or any customs charges (where applicable). Prices of goods displayed in and ordered through the website may differ from prices in store.
Sales & Discount Codes
Only one discount can be applied per basket, discount codes can not be applied to items that are already in sale.
How your order is processed
After you have placed an order with us, we will send an email acknowledgement of that order to your designated email address. This email is a confirmation and acceptance of your order. If after we have confirmed your order we discover any unforeseen reason as to why we cannot complete it, we will cancel your order, in full or in part, and advise you by email, text or phone call, and refund when necessary.
Our acceptance of your offer to purchase our goods is subject to their availability. Our acknowledgement of order acceptance via the web or email is not a guarantee of delivery. If we are unable to deliver the goods which you have offered to purchase we will tell you as quickly as possible and a full refund will be given. Please note that dispatch estimates are not guaranteed and that dispatch times should not be relied upon as such.
Payment can be made using the following major credit and debit cards: Visa, Visa Debit, Visa Electron, Mastercard, Maestro. We also accept payment through PayPal.
Governing law and jurisdiction
All deliveries are subject to stock availability and authorisation of your payment. Further details can be found in the delivery section of our website
Right to cancel this agreement
Under the Distance Selling Regulations, you have seven working days starting the day after delivery (the ‘cooling-off period’) in which to cancel this agreement, if for any reason you are not happy with the goods that have been delivered.If you wish to cancel this agreement, you must notify us, and return the goods that have been delivered to you. Goods are refunded within 30 days.
How you can cancel this agreement
Please contact us as soon as possible if you wish to cancel your order by emailing us, calling 0161 627 4511 (Monday– Friday 9am – 5pm), or by going through our website. Orders can only be cancelled before processing/dispatch has begun. Once your order has been cancelled, any sum debited from your payment card by us will be re-credited to your account as soon as possible. If cancelled orders are erroneously delivered to you, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
How Frank Wright can cancel this agreement
We reserve the right to cancel the order if:
We have insufficient stock to fulfil your order
We are unable to obtain payment
We do not deliver to your area
A product fault or an error in the product description has been identified
Use of the Frank Wright Website
Ownership of rights
All rights, including copyright, in the text, graphics and layout of this website and in all software and software compilations are owned by, or licensed to, Frank Wright. You are not permitted, without our prior written consent, to copy, transmit, reproduce, publish, display, distribute, store, modify or adapt this website, its contents or underlying software, except for personal non-commercial use.
Accuracy of content
We have made every effort to ensure that the products are fairly described, that the product information is correct, and that the colours of our products are displayed as accurately as possible. However, as the actual colours you see will vary with the quality of your monitor, we cannot guarantee that your display will accurately reflect the colour of the product requested on delivery. If, on receiving ordered goods, you have any cause for dissatisfaction you may return them via our Returns procedure, which is explained above. We may establish general practices and limits concerning the use of the website and the services we provide, including limits to the size and number of any messages that have been sent, or the duration that any messages may be stored on our website. We are entitled to delete any material from our website at any time, and we will not be liable for deleting or not storing any material that you may transmit to us.
Damage to your computer
Frank Wright makes every effort to ensure that this website is free from defects or viruses. It is your responsibility to ensure that you use the correct equipment when using the website and to protect from anything that may damage it.
Links to other websites
Frank Wright – Proudlock competition - Instagram - launch date 30/09/16, closing date 03/10/16
The competition will run through the Frank Wright Instagram account @FrankWrightUK
Five winners will be chosen in total. The competition will run from 9.90 a.m. GMT on 30/09/16 to midnight on 03/10/16 GMT.
In order to eligible to win, entrants will need to follow both the @proudlock.style and @FrankWrightUk Instagram accounts and and comment below the competition post on @FrankWrightUK with ’Oliver Proudlock #FrankWrightStyled – this will be posted on 30/09/16 on the @FrankWrightUK Instagram.
Winners will be announced on the 04/10/16 on the Frank Wright Instagram account. Participation is limited to one entry per person. If more than one such entry is received, only the first entry will be accepted.
Five winners will be picked at random. Each winner will win one pair of shoes. The shoes can be slected from any of the five pairs of Frank Wright styles shared on the @proudlock.style Instagram account between the dates of 26/09/16 and 30/09/16. If the initial shoes requested by the winner are unavailable, Frank Wright will allow the winner to choose another pair from the website.
Entrants must have an address in a country that we dispatch to.
Competition closes midnight on the 03/10/16 THIS PRIZE IS NON-TRANSFERABLE OR REDEEMABLE FOR CASH. Entrants must be 13 or over. Employees (and their immediate family) of Jacobson Group, its associated companies or anyone else professionally connected with this competition are not eligible to enter the competition. No purchase is necessary; all prizes are subject to availability. The winner will be drawn at random. The prize may not be exchanged for a cash value, nor is it transferable. If the prize is not available, Frank Wright / Jacobson Group are under no obligation to supply an alternative prize. The decision of the Frank Wright / Jacobson Group team is final and binding on all the entrants. No correspondence will be entered into regarding the selection of the winner. Frank Wright / Jacobson Group have the right to change, alter or withdraw the competition at any time if circumstances make this necessary. The winner will be notified via direct message and by an announcement on the competition post d. In the event the winner does not communicate his/her acceptance by Direct Message on Instagram within 2 working days we reserve the right to pick another winner and the person not responding will waive his/her rights to a prize. For the name and county of the winner please send a S.A.E. to Marketing Department, Jacobson Group, Rawtenstall, BB4 7PA, UK.