Orders are processed and delivered Monday-Friday (excluding UK holidays), we do not despatch or deliver on weekends. Orders placed after 4pm (GMT) will be processed the following working day. Unfortunately we cannot be held responsible for deliveries that are late. For further information please see our Delivery & Returns Policies.
We now offer hassle free UK returns via Collect+. Please see http://www.frankwrightshoes.com/delivery-returns-i5 for more information.
For international orders, customers are liable for any charges in relation to returning any unwanted items unless the item is faulty. From the date you received your order, you have 14 days to return unworn purchases. Items must be returned unused and in their original packaging or we will not be able to accept the item.
Christmas Returns Policy (UK)
Frank Wright is pleased to offer an extended seasonal returns policy for goods purchased from www.frankwrightshoes.com from 1st December 2017. You can return these purchases until 15th January 2018.
Payment can be made using the following major credit and debit cards: Visa, Visa Debit, Visa Electron, Mastercard, Maestro. We also accept payment through PayPal.