Orders are processed and delivered Monday-Friday (excluding UK holidays), we do not despatch or deliver on weekends. Orders placed after 4pm (GMT) will be processed the following working day. Unfortunately we cannot be held responsible for deliveries that are late. For further information please see our Delivery & Returns Policies.
We now offer hassle free UK returns via Collect+. Please see http://www.frankwrightshoes.com/delivery-returns-i5 for more information.
For international orders, customers are liable for any charges in relation to returning any unwanted items unless the item is faulty. From the date you received your order, you have 14 days to return unworn purchases. Items must be returned unused and in their original packaging or we will not be able to accept the item.
Payment can be made using the following major credit and debit cards: Visa, Visa Debit, Visa Electron, Mastercard, Maestro. We also accept payment through PayPal.